Wednesday, April 13, 2016

Hit by a car? The insurance adjuster is speaking to you….now what?

Usually the insurance adjuster or the legal representative of the at-fault driver will call you as soon as you reach home after an accident or perhaps even if you are still in the hospital. In such a situation it is prudent to understand how you should react to such a call. Here are some dos and don’ts of a phone conversation as suggested by Leesburg, VA accident lawyers and the best in the business can be obtained by using this standout virtual creation: Accident.USAttorneys.com.

Remain polite and calm

Often you are overwhelmed with an urge to vent your anger on the insurance adjuster because of your injuries and the accident. This will definitely not help when you expect the adjuster to compensate for your injuries. It is wise to maintain civility even if the adjuster says something you do not like. The bottom line is that you have much to lose if you misbehave. Often your politeness is repaid by a prompt release of funds from the adjuster.

Try to learn the identity of the person with whom you are conversing

Accident attorneys in Virginia suggest that before you commence serious discussion about the claim get to know more about the name, profession, and the insurance company, person or business they represent, and so forth.

Give limited personal details

At this stage legal experts recommend that you do not reveal any personal information other than your name, address, phone number, and your place of work. Do not divulge details like your salary or the kind of job you hold. No, do not tell them how much your 401k is worth!

Do not divulge details of the accident yet

Insurers will often try to make you give a statement as to how the accident actually happened. On the other hand they may try to engage you in a conversation in an effort to learn how the accident happened in a very subtle and indirect fashion. You must however desist from giving out any information. Leesburg, VA accident lawyers proclaim that you must give the bare minimum information at this stage.

Have you seen the movie Lethal Weapon II? This is not the time to talk like Leo Getz. Leo had no problem with talking and talking. He had no problem with divulging all sorts of information. Leo had no issues with talking even though the surrounding audience had no interest really in what he was saying. You do not want to talk like this about the accident to the insurer. This is the time to be circumspect.

Only reveal when and where the accident happened, details of the vehicles that were involved, and the details of witnesses. Never say anything more and let the insurer’s representative know that the accident is under investigation and that you will reveal more at a later date. The details of the accident must accompany the demand letter for compensation.

Do not blow a hole in your case. Do not undercut your legal representative. Do not be a Leo Getz either.

Do not give details of your injuries

You must never divulge the extent of your injuries at this stage. This is because you might have a few superficial injuries but may suffer from long term health issues that have not been discovered yet.


Take notes

Make a note of all the information you received from the insurer. Also note the information that you rendered and the details of the request made by the insurer.

Do not give in to the pressure of settling immediately

You may be tempted to settle as soon as the insurer makes an offer but it would be wise not to do so without legal counsel. This is because the insurer is potentially trying to save themselves from the hassle of negotiations and lawsuits and thousands and thousands of dollars.

You have the right to claim compensation for the auto accident and often settlements that are concluded hastily do not provide sufficient compensation. You may suffer from health problems stemming from the injury after you have received the payout, following which you won’t be able to make a claim. Moreover you may be able to attain much more if you have your legal counselor negotiate the terms on your behalf.


Make sure not to provide any recorded statements. You are not on a talk show. Moreover you must ask the insurance provider to meet with you personally for a detailed discussion of the payout package without rendering much information over the phone.

If you have suffered physical trauma and financial losses due to an auto accident it would be in your best interest to engage the services of a Virginia accident lawyer. Your legal rep. will immediately manage the negotiations with the insurer or take your case to court, if necessary. Be flexible. Do not act like you are in desperate financial straits. When speaking to the other side, maintain a poker face.

Contact us if you want. We will help put you in solid legal hands. 

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